I would firstly like to thank everyone who came to the Residents and Family meeting on 20th November 2012.
– At the meeting we discussed the success of our new menus and snacks. We received further suggestions of different types of finger food.
– The families and residents were informed of our recent CQC inspection. I explained we have received our draft report and the final report will be published on the CQC website by january 2013. The CQC inspection results in us being Fully Compliant.
– We introduced our new Deputy Manager who brings vast amounts of experience with her. We also explained her being a tissue viability specialist nurse.
– We provided updates on our renovation program, including the purchase of ‘Specialist State of The Art’ beds.
Our next residents and family meeting will be held in February 2013.