Residents and Family Meeting

I would firstly like to thank everyone who came to the Residents and Family meeting on 20th November 2012.

– At the meeting we discussed the success of our new menus and snacks.  We received further suggestions of different types of finger food.

– The families and residents were informed of our recent CQC inspection.  I explained we have received our draft report and the final report will be published on the CQC website by january 2013.  The CQC inspection results in us being Fully Compliant.

– We introduced our new Deputy Manager who brings vast amounts of experience with her.  We also explained her being a tissue viability specialist nurse.

– We provided updates on our renovation program, including the purchase of ‘Specialist State of The Art’ beds.

Our next residents and family meeting will be held in February 2013.